At Daccess.co.in, we are committed to delivering your order in a timely and efficient manner. Please review our shipping policy to understand the terms and conditions that apply to the shipment of our products.
1. Order Processing:
- Order Confirmation: Once your order is placed, you will receive an order confirmation email. This email will contain details of your order and a unique order number for your reference.
- Processing Time: Orders are typically processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods and Delivery Times:
- Standard Shipping: Standard shipping is available for most locations. Delivery times range from 5-7 business days, depending on your location.
- Express Shipping: For faster delivery, express shipping options are available. Delivery times range from 2-4 business days. Additional charges apply for express shipping.
- International Shipping: We offer international shipping to selected countries. Delivery times and shipping costs vary based on the destination. Please contact our customer support for more details.
3. Shipping Costs:
- Shipping costs are calculated based on the weight and dimensions of the items, the shipping method selected, and the destination of the package. Shipping costs will be displayed at checkout before you complete your purchase.
- Free standard shipping is available on orders over a certain amount, as indicated on our website.
4. Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your order online.
- You can also track your order status by logging into your account on our website and navigating to the “Order History” section.
5. Delivery Issues:
- Incorrect Address: Please ensure that your shipping address is correct at the time of placing your order. Daccess.co.in is not responsible for orders shipped to incorrect addresses provided by the customer.
- Lost or Damaged Packages: If your package is lost or damaged during transit, please contact our customer support team at info@daccess.co.in within 7 days of the estimated delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. International Shipping Policies:
- Customs and Duties: International orders may be subject to customs duties, taxes, and fees. These charges are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for more information.
- Restrictions: Some products may not be eligible for international shipping due to local regulations and restrictions. We reserve the right to cancel and refund orders that cannot be shipped to the destination country.
7. Changes and Cancellations:
- If you need to change or cancel your order, please contact our customer support team as soon as possible. Once an order has been processed or shipped, we may not be able to make changes or cancellations.
8. Contact Us:
- If you have any questions about our shipping policy or need assistance with your order, please contact our customer support team at info@daccess.co.in.
Thank you for shopping with Daccess.co.in. We appreciate your business and look forward to serving you!